Customer Service

HOW CAN WE HELP?

We're happy to answer your questions and help with your order.

USA Orders Call us:

888.485.6738
Monday-Friday 9AM-6PM ET

USA Orders Email us anytime at:

customerservice@rebeccataylor.com

International Orders CONTACT US ANYTIME:

Help Center

OUR GUARANTEE:

We guarantee the quality of our merchandise and our service, and we want you to be absolutely happy with your Rebecca Taylor purchase. If you are not completely satisfied with your purchase, please see our guidelines below, or contact us for help with a return or exchange.

STANDARD RETURN POLICY

If you need to make a return or exchange, we'd be happy to help:
Returns must be made within 30 days with your original invoice or receipt, and must be new and unworn, unwashed, and in the original saleable condition with tags attached. Swimwear must also have protective strip still in place.

To begin your return, please begin by using the below links:

DOMESTIC

Click here to start your dometic return

INTERNATIONAL

Click here to start your international return

Once we receive your return, we will refund the purchase amount to the original form of payment. Please allow at least 5-7 business days for the refund to appear in your account. We regret that items marked as 'final sale' are not eligible for returns.

For your convenience, we do accept returns from your online purchases in our stores. Please be sure to bring your original invoice with you.

To find out more about our return policy, please visit our Return Policy.